Kubota
Reviews and Complaints
My husband passed awayand we are buying a mower from you all
Payment
- Great company
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Verified Reviewer | Dallas, TexasBroke parts
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Somerset, KentuckyI am not a pissed customer yet, but you all are working on it.
User's recommendation: Buy a different product, one that can be fixed in dew time.
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Verified Reviewer | Scott, WisconsinDiscrimination against me and dealer created issues against me with harassment and discrimination based on several events
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy they won’t sell parts to you if there’s any issues !!!!
They don't get back to you
Fellow employee disgusted on how employees are treated
It's more like a sweat shop and a pill mill.. terrible environmental to work in dirty , dirty , dirty , dusty and dusty .
Hot ang almost unbeareable . Christine security/safety red head lady scares the *** out me . Treats your like a prisoner at a jail she used to work at . Supervisor will lie and tell false accusations ..
lie right to your face.. unbelievable Rosa -- absolutely terrible supervisor . I can definitely see why Kubota experience a lot of defects Dailey.. pathetic ...I was let go because i ask for a little help after pulling a muscle.
They should really take your of Caterpillar and the way they are set up. They could learn a lot ..
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Verified Buyer | Mumbai, MaharashtraMera tractor bahut pareshan kar rha h abhi kharab hai
Kubota m6060 lower link arm bent while using disc mower
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Corner Brook, Newfoundland And LabradorKubota customer service
- Good equipment
- Terrible service at kubota corporation line
Preferred solution: Apology
User's recommendation: Don't buy Kubota
Lack of power, driveing with full lift capability
I have had different tractors so I can do a reasonable comparison. My biggest complaint is no power in running the bush hog, lift capability, and drive capability on hills with any grad over 5%.
I explained to the salesman my property and the 15 degree grades on most of it. I explained my JD 2210 (19 Horse Power) did an excellent job but I believed a larger tractor would do better. The Kubota 25hp failed in every use on my ranch. I had 2 days to return it.
I did not get to my ranch for 2 weeks. I am completely disappointed in it's capabilities. It was the cast steel casting and the land pride attachments that finally sold me on the Kubota. The sales staff and the company representative may have suggested a larger tractor after hearing my property description.
Now I can't even trade it in without loosing thousands of dollars. I am an active community member and will continue to complain about Kubota for at least 20 years.
User's recommendation: Don't expect any true support from Kubota
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Verified ReviewerKubota does NOT stand behind warranty or products
Do NOT purchase a Kubota if you want a company to not stand behind their products and warranty! I feel like people should know how Kubota treats their loyal customers & not have to go through what we are right now.
We have purchased 5 pieces of Kubota equipment and several attachments from Oakway Tractor in Seneca, SC over the last roughly 10 years. We have had 2 skid steers in the past few years & the most recent one being only 18 months old with 1028 hours on the machine. The first SVL-75 skidsteer we purchased had engine problems and Oakway could not get a new engine for over a year. In our line of work he can not be down a machine so he traded the SVL-75 with engine problems in for a new SVL-97-2.
The NEW SVL-97-2 is only 18 months old with 1028 hours & they say it needs a new engine & Kubota along with Oakway Tractor does not want to stand behind their 2000 hr/24month warranty! They want us to pay $33k+ for a new engine. They also want to point the finger at our insurance company to be the ones to cover the engine instead of Kubota warranty coverage which is absurd! It makes me sick to know that they do honest & hardworking people this way & try to get away with it.
Kubota warranty is not worth the piece of paper that its written on if they dont cover their equipment during the warranty period. Along with the dealership putting everything on us to try & get Kubota Corporation to cover the engine. Its a known fact Kubota has issues with their engines but it is easier to point the finger at others instead of standing behind their products & warranty! We will NEVER own another Kubota or anything with a Kubota engine in it ever again if Kubota does not stand behind their warranty!
We have reached out to Kubota corporation via email and voicemails but we have yet to be contacted after 3 weeks of trying to get answers. Please feel free to share with your family and friends so it saves them the headache & financial burden of dealing with Kubota with their lemons.
- Does not stand behind warranty
Preferred solution: Repair
User's recommendation: Run!!!! Save your hard earned money and go with another brand!
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Verified Buyer | Deland, FloridaNew tractor with water in trans/hydraulic system
- Great product
- Kubota leaves it up to dealer to resolve
Preferred solution: Full refund
User's recommendation: Do a complete check up on delivery
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAll around deception and cover up!
Bought an L4700 Kabota 8/24/21. I had it loaded up with everything I could need for my construction company, front and rear auxiliaries canopy, and a lot of attachments.
At the time of purchase I was inquiring about a hydraulic auger for the loader quick attach.
The sales man at Nel's Tractor in pine city NY. told me that Kabota did not make one for my size tractor. I was specifically told that my tractor did not have enough hydraulic flow to run one. Conveniently enough though there was a rear 3 point hitch one right there on the lot!
So I settled for the three-point hitch unit believing that my tractor was incapable of running a better unit. At that point, I also purchased a hydraulic down force kit for the 3 point hitch unit. Then I waited patiently for 9 months. In May of 2022 after waiting for ever.
I finally received a call that my tractor was ready. When I get to the dealer, I decided to see how my new equipment works. After an unsuccessful attempt, I asked the technician to show me how it works. During that time I noticed that two of the high pressure lines were going to the same side of the hydraulic cylinder.
The technician told me it was supposed to be that way. I knew from my experience that that could not be right. So why the technician was trying to demonstrate it for me the piston seals blew out and doused me with hydraulic fluid. At that point I told the technician I will not be taking receipt of the tractor because it wasn't right.
So by the hydraulics being hooked up in properly it bent the boom on my auger attachment. I did not notice at the time. I called a week later to see if my tractor was ready. I was told it would be ready by the time I got there.
So I get to the dealer the tractor is not ready it's all in pieces and I said look I've got work to do I'll just take it and finish it myself. After the fact I did research as to how much hydraulic power is needed to power a loader arm hydraulic driven auger. Only 10 gallons per minute are required Kubota actually makes one that will fit my tractor my tractor produces 25 gallons per minute. So after everything I started calling Kubota and wanted the boom fixed because it's not my fault they refuse to help they refused to make the dealer make it right.
And on top of that I was told by the regional manager for Kubota above the dealers at the reason he lied is because he doesn't have the contract to sell that piece of equipment. He did not seem surprised by the deception, nor did he care. At the end of that conversation it for the some of tuff luck! After being sold the wrong auger, then it being damaged due to improper technician installation, no relief.
The down force does not work well enough for the soil conditions here, even though I was assured it would during the purchase. After all this the next time I went to hook up the back *** I was unable to.
The wonderful technician also installed the rear remotes in a place that kept the backhoe from being able to attach. Once again I had to fix it myself!
- Bad service
- Customer service
Preferred solution: The auger that I was lied to about not working with my tractor.
User's recommendation: But Massy, or New Holland
Unhappy
User's recommendation: Buy another brand
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Good support